Privacy Policy
Last updated: 9/21/2026
Who we are
This service is operated by FounderSync ("FounderSync", "we", "us"). FounderSync is the data controller responsible for personal data processed through foundersync.co.in. You can reach us at hello@foundersync.co.in.
What we collect
- Account data: your email address and authentication identifiers (e.g. Google sign-in ID).
- Assessment content: the answers you and your co-founder submit, and the reports generated from them.
- Payment data: processed by Dodo Payments, our payment processor. We receive transaction metadata (order ID, amount, country) but never see your full card details.
- Technical data: IP address, device/browser info, and basic usage logs for security and reliability.
Why we process it and legal basis
- To provide the service (create account, run assessment, generate report) — performance of a contract.
- To process payments and issue invoices via Dodo Payments — performance of a contract and legal obligation.
- To secure the service (fraud/abuse prevention, logs) — legitimate interests.
- To send transactional email (report-ready notifications) — performance of a contract.
- To send occasional product updates, only where you have opted in — consent.
What is private, and what is shared?
In the product, each founder can view only their own raw responses. The other founder can see progress counts, not the text of those responses. When both founders finish, both sets of responses are processed to create one shared report that both participating founders can access.
The report contains summaries, observations, and discussion questions derived from both sets of responses. Your shared report may reveal differences in expectations even when it does not reproduce your original answers.
AI processing
Founder names and both founders' written responses are sent through Lovable AI Gateway to an underlying large language model to generate the shared report. The generated report may miss context or misinterpret an answer; both founders should review and correct its observations together. We do not currently use a human-review step as part of the standard report workflow.
Who we share data with
- Dodo Payments — payment processor for payments, tax compliance, and invoicing.
- Supabase — database, authentication, and file storage hosting.
- Lovable AI Gateway — routes report-generation prompts to the underlying LLM provider.
- Resend — sends transactional email (e.g. report-ready notifications).
- Google — if you sign in with Google.
- Authorities — where required by law.
Access and security
Access rules restrict raw responses to the founder who wrote them and restrict the shared report to the two founders linked to that assessment. Server-side report generation is authorized to retrieve both sets of responses for processing. No system is perfectly secure.
FounderSync does not provide a staff-facing response viewer in the current administrator interface. That does not mean the underlying data is inaccessible to authorized operations: FounderSync personnel with authorized infrastructure access may be able to access stored data when needed to operate, support, or secure the service.
Retention
Responses and reports remain stored with your account unless a deletion request is handled. To request deletion, email hello@foundersync.co.in. Some payment, transaction, or legal records may need to be retained. FounderSync does not currently provide self-service deletion in the app.
Your rights
Subject to applicable law, you may request access to, correction of, deletion of, or export of your personal data, and object to or restrict certain processing. Email hello@foundersync.co.in to make a request.
Cookies
We use essential storage for authentication and session management. Product analytics runs only after you accept analytics cookies through the consent notice. We do not use advertising cookies.
Contact
Questions? Email hello@foundersync.co.in.