Refund Policy

FounderSync is sold through Dodo Payments, our Merchant of Record. Dodo handles payment collection, applicable taxes, and invoicing on our behalf. If you are not satisfied with your purchase, you can request a full refund of the $99 price within 14 days of your order date. The $99 price covers both founders and is inclusive of applicable taxes.

To request a refund, email hello@foundersync.co.in with your order details. Include the email address used at checkout so we can locate the order. We do not require a reason, and we do not ask you to complete the assessment first.

Refunds are processed by Dodo Payments against your original payment and returned to the same payment method. Dodo Payments emails you a receipt once the refund is processed. How long it takes to appear depends on your bank or card issuer.

Because this is a one-time purchase covering both founders, the refund window runs from your order date regardless of when either founder completes their assessment.

When a refund is issued, access to that assessment and its report ends.

If you paid in a local currency

If you paid in US dollars, you get back exactly what you paid. Checkout may instead show the price in your local currency. In that case Dodo Payments converts the price and may add a currency-conversion fee of up to 4%, which Dodo Payments does not refund. Your refund is the $99 price converted at the exchange rate on the day of the refund, so the amount in your currency can be slightly higher or lower than you paid. You can avoid both by switching to US dollars at checkout; some local payment methods, such as UPI in India, are only offered in the local currency.

This policy sits alongside your statutory consumer rights and Dodo Payments' own terms.